B.Com. Human Resource Management
8th Semester Syllabus
Select Paper in this Semester
MJC-16 : Business Communication
Double-tap topic to mark complete • Long-press for YouTube & AI
Unit 1: Meaning and importance of Communication in business
◦The process of Communication
◦Models of Communication
◦Types of information order
◦Advice
◦Suggestion
◦Motivation
◦Persuasion
◦Warning and education
Unit 2: Channels of Communication
◦Their effectiveness and limitations
◦Media of communication
◦Barriers of communication
◦Approaches to effective communication, and tools of communication
◦Direction
◦Sentence
◦Paragraphs
◦Punctuation and report writing
Unit 3: Group Communication through Committees
◦Conference
◦Seminar
◦Symposia and other Formal Communication with Public at Large
◦Interviews and Group Discussion
Unit 4: Specific of Business Communication
◦Essentials of Business Communication Structure of Business Correspondence: inquires and replies
◦Order and their executions
◦Complaints and adjustments
◦Credits and status inquires
◦Agency letters and sales letters
Unit 5: Strategies to improve Reading Skills
◦Speaking skills
◦Listening skills: guidelines to effective public speaking: developing job application-covering letter
◦Resume
◦Interviewing: negotiating the job offer
Reference Books:
- Taylor: English Conversion Practice: Tata McGraw Hills
- Diwan & Aggrawal: Business Communication: Excel
- Gupta Sanjay, SBPD Publication, Agra